1.    Our staff maintains a thorough sanitation routine to ensure all patient and staff areas are clean and follow infection control guidelines. In addition, we will be disinfecting all surfaces including chairs, tables, counters, credit card machine, and door handles between patient visits. 

2.    The door entering our waiting room will remain open so that there is one less surface area to touch. Although the door is open, please wait in the vestibule until a staff member is able to greet you. 

3.    Hand Sanitizers will be available in the waiting room and consult rooms for all patients. 

4.    We will be staggering patient visits to avoid congestion in the waiting room. 

5.    Unfortunately, we will be unable to greet you with a handshake and will be minimizing physical contact in general.

6.    Staff and Clinicians will be wearing masks and gloves unless otherwise notified by health officials. 

7.    Please plan on wearing a mask for your appointment. 

8.    We will have a hearing aid drop-off basket in the vestibule for those patients who are uncomfortable coming into the office. The audiologist will inform you of what needs to be done and if there is any cost involved. If you choose to drop-off your hearing aid/s please follow these steps: 1.    Put your hearing aid/s in a small bag. 2.    Put your name, contact number, and a brief explanation of the desired service (repair; cleaning; tube change, etc.) in or on the bag. 

9.    If you are coming into the office to pick-up supplies such as batteries, domes, or wax guards, please contact the office prior to your visit and we can have them ready for you to pick-up in the vestibule. You can provide your credit card information when you place the order. 

10. If someone is assisting you to the office, please have them wait in the car until the conclusion of your visit. 

11. Please avoid arriving early in order to minimize congestion. If you are going to be more than 5 minutes late, please call the office so that we can adhere to our staggered schedule and allow for time to disinfect the office. 

12. If you are feeling under the weather or are experiencing a fever, cough or shortness of breath, we would ask that you call and reschedule your appointment so as not to put other patients at risk.

Fortunately, due to our long-standing relationships with manufacturers, we are receiving special pricing on hearing aids so that we can pass the savings on to you. This is a great opportunity to review new technology and take advantage of exceptional savings. Please look for a brochure in the mail or call our office to find out more.